Project Type

Full-Stack Development & AI Integration

Client

Shift Partner London

Location

London, United Kingdom

Task

Platform Modernization, AI Integration, AWS Cloud Migration, Campaign Management, Rewards System, Skills Tracking, Shift Fill Prediction, Gen AI Chat Interface, UX/UI Redesign, Full-Stack Development

Comprehensive platform transformation and modernization project for Shiftpartner, revolutionizing their shift management application through advanced AI integration and cloud infrastructure consolidation.

Successfully integrated cutting-edge AI technologies including shift fill prediction, personalized shift recommendations, Gen AI-based chat interfaces, automated chat suggestions, and skills-based workforce matching alongside new feature modules for campaigns, rewards, and skills tracking.

Consolidated entire cloud deployment from fragmented platforms to unified AWS infrastructure, while completely overhauling user interface and experience to deliver intuitive, efficient, and accessible workforce management solution for healthcare and staffing industries.

Problems

Shiftpartner's existing platform operated on outdated technology stack across fragmented cloud infrastructure, limiting scalability, performance, and ability to implement modern features required by evolving workforce management needs.

Manual shift management processes lacked intelligent automation and predictive capabilities, requiring significant administrative effort while missing opportunities for AI-driven optimization of shift filling, candidate matching, and operational efficiency.

The platform's user experience suffered from outdated interface design and limited engagement features, lacking gamification elements like rewards, campaign management, and skills development tracking that modern workforce management solutions demand.

Solutions

Comprehensive Platform Modernization - Updated entire technology stack with cutting-edge frameworks ensuring superior performance, security, and scalability

AI-Driven Shift Fill Prediction - Implemented machine learning models predicting shift vacancy fulfillment probability for optimized workforce planning

Personalized Shift Recommendations - AI-powered recommendation engine delivering relevant shift opportunities based on user preferences and behavior patterns

Gen AI Chat Interface - Conversational AI assistant providing intelligent support, guidance, and automated responses for platform users

Automated Chat Suggestions - Smart reply system analyzing conversations and suggesting contextually appropriate responses for efficient communication

Skills-Based Workforce Matching - Intelligent matching algorithms connecting staff qualifications with shift requirements for optimal assignments

Campaign Management System - New module enabling targeted communication campaigns for recruitment, engagement, and operational initiatives

Rewards and Gamification - Integrated rewards system incentivizing desired behaviors and promoting engagement through achievement recognition

Skills Tracking Platform - Comprehensive skills management enabling staff development tracking, certification management, and competency verification

AWS Cloud Consolidation - Migrated entire platform from fragmented infrastructure to unified AWS deployment ensuring reliability and operational efficiency

Process

Our development approach focused on comprehensive platform transformation combining modernization, feature integration, and AI implementation while maintaining continuous service delivery throughout the migration.

We assembled specialized teams including AI specialists, full-stack developers, UX/UI designers, and cloud architects to deliver coordinated modernization across all platform aspects.

01

Platform Assessment & Modernization Planning

Conducted comprehensive audit of existing platform identifying technical debt, infrastructure limitations, and feature gaps requiring modernization intervention.

Developed phased transformation roadmap prioritizing critical updates, AI integrations, and cloud migration while ensuring zero-downtime deployment and continuous platform availability.

02

Feature Development & AI Integration

Implemented new modules for campaigns, rewards, and skills tracking alongside AI-driven capabilities including shift prediction, recommendations, and conversational interfaces.

Integrated Gen AI chat assistant, automated suggestion systems, and skills-based matching algorithms enhancing platform intelligence and automation capabilities throughout user workflows.

03

AWS Migration & UX Transformation

Consolidated entire cloud deployment from various platforms to unified AWS infrastructure achieving improved scalability, reliability, and streamlined operations.

Completely redesigned user interface and experience creating intuitive, efficient, and accessible platform with modern design principles and enhanced usability across all user touchpoints.

Results

Successfully transformed Shiftpartner platform delivering comprehensive modernization with integrated AI capabilities, new feature modules, and consolidated AWS infrastructure.

AI-driven functionalities including shift fill prediction, personalized recommendations, and Gen AI chat interfaces revolutionized workforce management efficiency while campaign, rewards, and skills tracking modules significantly enhanced user engagement.

AWS cloud consolidation achieved improved scalability, security, and performance, while completely overhauled UX/UI created intuitive, efficient platform positioning Shiftpartner as leading-edge workforce management solution for healthcare and staffing industries.